The Bamboo Society of Australia (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our members and website visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We may collect personal information from members and visitors through our website, including but not limited to:
- Name, email address, phone number, and mailing address
- Membership application details
- Payment information for membership fees and event registrations
- Any communication or interaction with us via our website
- Website usage data (e.g., cookies, IP address, and analytics data)
We collect this information through forms, registrations, email inquiries, and online transactions.
2. Use of Personal Information
We use the personal information collected via our website to:
- Manage membership applications and renewals
- Facilitate event registrations and payments
- Send newsletters, updates, and association-related communications
- Respond to inquiries and provide support
- Improve our website and services
- Comply with legal and regulatory requirements
We will not use personal information for purposes other than those outlined above unless required by law or with your explicit consent.
3. Storage and Security of Information
We take reasonable steps to protect personal information from unauthorised access, loss, or misuse, including:
- Secure cloud storage with encryption
- Role-based access controls and password protection
- Regular security audits and updates
Personal information is only retained for as long as necessary for operational and legal obligations, after which it will be securely deleted or anonymised.
4. Disclosure of Personal Information
We do not sell, rent, or trade personal information. However, we may disclose personal information:
- To service providers assisting in website operations (e.g., payment processors, email services)
- If required by law, court order, or regulatory authority
- With explicit member consent for specific purposes
Third parties handling personal information must comply with strict confidentiality and security requirements.
5. Use of Cookies and Website Analytics
Our website may use cookies and analytics tools to:
- Track website traffic and usage patterns
- Enhance user experience and website performance
- Remember preferences and improve website functionality
Users can manage cookie settings via their browser or opt out of certain tracking tools.
6. Access and Correction of Personal Information
Members and website visitors have the right to request access to their personal information and request corrections if inaccurate or outdated. Requests can be made by contacting us at info@bamboo.org.au. We will respond within a reasonable timeframe.
7. Complaints and Concerns
If you have concerns about how we manage your personal information, you can contact us at info@bamboo.org.au. If unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
For further information, please contact us at info@bamboo.org.au.
