Privacy Policy

The Bamboo Society of Australia (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our members and website visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information from members and visitors through our website, including but not limited to:

Name, email address, phone number, and mailing address
Membership application details
Payment information for membership fees and event registrations
Any communication or interaction with us via our website
Website usage data (e.g., cookies, IP address, and analytics data)

We collect this information through forms, registrations, email inquiries, and online transactions.

2. Use of Personal Information

We use the personal information collected via our website to:

Manage membership applications and renewals
Facilitate event registrations and payments
Send newsletters, updates, and association-related communications
Respond to inquiries and provide support
Improve our website and services
Comply with legal and regulatory requirements

We will not use personal information for purposes other than those outlined above unless required by law or with your explicit consent.

3. Storage and Security of Information

We take reasonable steps to protect personal information from unauthorised access, loss, or misuse, including:

Secure cloud storage with encryption
Role-based access controls and password protection
Regular security audits and updates

Personal information is only retained for as long as necessary for operational and legal obligations, after which it will be securely deleted or anonymised.

4. Disclosure of Personal Information

We do not sell, rent, or trade personal information. However, we may disclose personal information:

To service providers assisting in website operations (e.g., payment processors, email services)
If required by law, court order, or regulatory authority
With explicit member consent for specific purposes

Third parties handling personal information must comply with strict confidentiality and security requirements.

5. Use of Cookies and Website Analytics

Our website may use cookies and analytics tools to:

Track website traffic and usage patterns
Enhance user experience and website performance
Remember preferences and improve website functionality

Users can manage cookie settings via their browser or opt out of certain tracking tools.

6. Access and Correction of Personal Information

Members and website visitors have the right to request access to their personal information and request corrections if inaccurate or outdated. Requests can be made by contacting us at info@bamboo.org.au. We will respond within a reasonable timeframe.

7. Complaints and Concerns

If you have concerns about how we manage your personal information, you can contact us at info@bamboo.org.au. If unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

For further information, please contact us at info@bamboo.org.au.